You can reach us through our contact form on this page, by calling us at 000000, or by visiting our store in Okotoks.

Our customer service team is available from Monday to Friday from 09:00AM to 05:00PM. We strive to respond to inquiries as quickly as possible.

Yes we ship internationally but only to USA and Canada. Please contact us if you have specific shipping requirements.

If you don’t see a specific part on our website, please reach out to us with the product details, and we’ll do our best to assist you.

Yes, we accept returns or exchanges within 14 days of purchase, provided the item is unused and in its original packaging. For more details, please visit our Return Policy page or contact us directly.

If you’re unsure about compatibility, feel free to contact us with your appliance model number, and our team will help you find the right part.

We accept all major credit cards, and other secure payment methods available at checkout.

Yes, we offer bulk order options and special pricing for businesses. Please contact us directly for more information.

Orders are typically processed within 1-2 business days. You’ll receive an email confirmation once your order has been shipped.

If you receive a damaged or defective item, please contact us immediately with your order details and a photo of the item. We’ll work with you to resolve the issue quickly.

If you need to make changes or cancel your order, please contact us as soon as possible. Once an order is shipped, we may not be able to make changes.

If you’re looking for a specific part or brand that isn’t available on our website, please contact us. We’ll do our best to source it for you.

While we don’t offer technical support, we recommend consulting the appliance manual or a professional technician for assistance with installation.

We carry a mix of OEM (Original Equipment Manufacturer) and high-quality aftermarket parts. Each product is clearly labeled with its origin to help you make an informed choice.

To return or exchange an item, please contact us with your order number. We’ll provide instructions for returning the product. Refunds are processed within 1-3 business days after we receive the item.

You’ll receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this number to track your package.

Yes, in-store pickup is available at our Okotoks location. Please select this option at checkout, and we’ll notify you when your order is ready for pickup.

Some of our parts come with a manufacturer’s warranty. Please check the product description or contact us for warranty details.

Yes, you’re welcome to visit our store in Okotoks during business hours to browse our inventory and receive assistance from our staff.

If your order is lost during shipping, please contact us immediately. We’ll work with the courier to resolve the issue and ensure you receive your product or a replacement.